The following seven network documentation best practices will help you develop a strong strategy to keep your documentation safe, up-to-date, and accessible to the appropriate people. In short, the best way to keep your documentation safe is to utilize a network documentation manager, which will ensure you can share documentation with peace of mind. It can help you manage access rights so you’re able to respond promptly in the event of technician turnover or a breach. While there are ways of encrypting documents to prevent them from falling easily into the wrong unauthorized hands, keeping track of permissions can be difficult without the appropriate network documentation management tools.Īn IT documentation management tool can centralize your documentation and optimize the security measures that protect it. Much of your network documentation will be confidential, and if accessed by someone with malicious intentions, could put your organization and network security at risk. Finally, in the case of audits or if a customer files a network-related complaint, your documentation will serve as your best defense. It can also help service providers proactively determine problem areas of a customer network and apply upgrades where necessary. For larger networks, however, proper documentation can be extensive.Įspecially for MSPs, network documentation has several benefits-namely, the ability to handle and resolve issues efficiently whenever they arise. In fact, in this instance, achieving comprehensive network documentation may just involve keeping a single diagram. For instance, a small network with one or two switches and a firewall is unlikely to require much documentation. Comprehensive network documentation is of crucial importance, because it supports your MSP’s troubleshooting activities and can help you more quickly identify the root cause of any network issues.ĭifferent networks and organizations take varied approaches to network documentation, because the documents that are relevant to one enterprise may not be relevant to another. The documentation that’s maintained should give administrators insight into the network and how it performs. This documentation can encompass a range of specialized and technical information that’s included according to its relevance. Network documentation refers to the practice of capturing and maintaining records related to your network and the devices connected to it. Thus, it’s only natural network documentation is critical to ensuring the long-term success of your business. As an MSP, both the reliability of your network and the maintenance of customer networks are an incredibly important part of the service you offer. Raw tabular data? Generate inventory report, export to csv.We’ve often discussed the importance of IT documentation for managed services providers (MSPs), but it’s also important to break down the various types of technical documentation.Publish to sharepoint? Export to Visio and export it.
SOLARWINDS NETWORK TOPOLOGY MAPPER PROCEDURE UPDATE
Maps in Network Atlas are static: you need to update them manually NA maps can be rolled-up: when you need the maps to contain applications, systems, services, interfaces, IPSLAs One map is rarely enough to comprehensively discover your environment: you can designate sub-admins to discover just their segments of network. When you already have everything in NPM and just want to extend your maps. Topology-based approach: see where things are connected, ignore things not relevant. Maintain multiple network maps to meet regulatory compliance: Use network maps to help meet compliance requirements for PCI, SOX, HIPSS and FIPS 140‑2.Auto-detect changes to Network Topology Mapper: Monitor for new devices, changes and unknown systems to ensure and accurate, up-to-date record of your network.Export network diagrams to Vision: Export network diagrams to Visio, Network Atlas, PDF, and more.Build multiple maps from a single scan: Build maps without having to rescan to save resources, bandwidth, and time.Automate device discovery and mapping: Automatically discover network topology using ICMP, SNMP, WMI, CDP, VMware, Microsoft Hyper-V, and leverage multiple network discovery methods.See this video on Getting Started with NTM. Getting Started with Network Topology Mapper (NTM)
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